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Contact Us : Shipping : Returns : FAQ's : Safe Shopping Guarantee : Privacy
We understand that getting your items quickly is important to you, so we make every effort to process your order quickly. When you order from FunSwimShop, you can expect to receive your order within 4 to 7 business days.
Shipping fees
Where we ship to
How to order
Order Processing
Security & Card Safety
Problems
Shipping fees
FREE Shipping (*United States only)
- Shipping is FREE on orders over $69.00
- Delivery via USPS within 4 to 7 business days
- Dispatched the next working day (excludes weekends & holidays)
USPS Standard Shipping Flat Rate $6.99 (*United States only)
- For orders under $69.00, shipping is $6.99
- Delivery via USPS within 4 to 7 business days
- Dispatched the next working day (excludes weekends & holidays)
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Where we ship to
- We currently ship to the UNITED STATES ONLY (excluding Alaska & Hawaii).
- At present, we are unable to fulfill shipments to P.O. boxes, APO or FPO addresses.
- For orders outside of the USA please our UK & Worldwide website.
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How to order
Ordering is easy and you can do it in four different ways:
Online:
- Credit Card (Visa, Mastercard)
- PayPal (Visa, Visa Delta, Mastercard, Maestro, Switch, Solo, American Express)
Telephone: 740-3469-386
- Credit Crd (Visa, Mastercard, American Express)
Post:
Please note that checks must clear before orders can be shipped and should be denominated in US Dollars, drawn on a USA bank and made payable to FunSwimShop.com, Inc. Please also remember to include shipping fees otherwise there may be a delay in processing your order. For all the offline numbers and addresses you may need please check our contact details.
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Order processing
In stock orders are dispatched from our warehouse on business days (excludes weekends & holidays), subject to stock availability and any security checks, via USPS.
We dispatch orders normally on regular business days throughout the holiday season.
During times of peak seasonal demand (for example Valentine's Day, Father's Day, but especially Christmas) there may be a slight delay in the dispatch of your order, so please check our homepage for details and allow extra time for delivery.
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Security & card safety
Your safety is guaranteed because funswimshop.com uses the latest security measures to protect your details when you shop with us, see our Safe Shopping Guarantee. We use 128-bit SSL Software to encrypt your credit/debit card information when you place an order on our secure server, which means that only we are able to decrypt the information in order to process your transaction.
After you click on the "Proceed to Checkout" button, secure pages are indicated by: the web address changing from "http://" to "https://"; and a "padlock" symbol (or key) in the bottom right-hand status bar of your web browser.
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Problems
We welcome all feedback about our service and we aim to deal with any problems or difficulties experienced by our customers both quickly and fairly.
If you feel you have a complaint you wish to make please e-mail us at office@funswimshop.com or call our Customer Service team on 740-3469-386.
We have a simple but comprehensive returns and refunds policy which means that most queries can be resolved quickly and easily over the phone. For issues that cannot be resolved immediately we will respond within 24 hours either resolving your complaint or with an expected timescale for resolution of the issue.
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